We are committed to client success

Service received: Virtual Assistance

Business Tools Used: GiveButter, WordPress

The background before hiring Melden Tech

• Manual donation management limited to once a week in-person events
• Varied forms and methods of payments leading to tracking challenges 
• Limited online donation capabilities for their academy in Kenya

Client's Needs

• The organization needed an efficient and streamlined online donation system
• It was a requirement to connect the system to their current website to enhance accessibility and donor engagement

Melden Tech's Intervention

• We performed a detailed business analysis of the existing donation management process to understand the workflow, challenges, and goals
• We completed comprehensive research on available software solutions considering scalability, integration capabilities, and cost-effectiveness

 The Results

• We designed a fully optimized and user-friendly webpage on their existing website including the compelling copywriting
• Enhanced their online presence and user experience for donors
• Reduced their manual efforts, leading to time and resource savings
• Technology cost savings with the use of utilizing a free donor management software 

Service received: One-Time Project

Business Tools Used: Squarespace

The background before hiring Melden Tech

• The client lacked a professional online presence and an efficient service request system 
• Relied on text messages and Instagram DMs to manage leads and inquiries  
• Struggled to manage increasing demand and to maintain a professional image

Client's Needs

• Something to showcase her work and making it easier for clients to book services

Melden Tech's Intervention

• We performed a detailed assessment of Brooke's offerings to understand the range of her services and client expectations.
• We evaluated the most efficient website hosting software based on our client's budget that would have optimal performance and scalability

The Results

• We designed a fully optimized 7-page website including the compelling copywriting and search engine optimization
• We created an inquiry form to streamline Brooke's lead capture and service requests
• We setup her Google My Business profile to increase her online credibility and reputation.

Service received: Virtual Assistance

Business Tools Used: High Level

The background before hiring Melden Tech

• Lacked an online platform to house the course curriculum  
• Owned a robust software but was not using it to it's full capacity
• Losing revenue because no one could access the course

Client's Needs

• They needed someone to build their curriculum and membership site
• Needed a technical expert to manage the backend of the robust software

Melden Tech's Intervention

• Conducted a detailed analysis of the software the client owned
• Researched on optimal ways to structure and present the content in a digital format 

 The Results

• We created a 6-module online course and structured the content for a seamless learning experience
• We configured the learning management system (LMS) with consistent branding of the financial wellness coach's identity
• Ensured the financial wellness coach had a user-friendly interface for easy navigation and student engagement